Shipping, Order Tracking & Delivery
You can track your orders in Bazolko
The order Will Ship on the Same Day
It will delivered Same day in Lucknow
Other Cities And State Deliverd with in 7 – 10 Day
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TERMS & CONDITIONS
Thank you for accessing/shopping at bazolko.com. This site is owned by Bazolko (hereinafter referred to as “https://bazolko.com”). By accessing, shopping on this site, you indicate your unconditional acceptance of these terms & conditions. We reserve this right, in our sole discretion, to update or revise these terms & conditions. Continued use of the site following the posting of any changes to the ‘terms & conditions’, constitutes your acceptance of those changes. At “https://bazolko.com”, we try our best to create a space where you can explore and shop for all your favorite things in a safe and secure environment. All products and information displayed on “https://bazolko.com” constitutes an “invitation to offer”. “https://bazolko.com” reserves the right to accept or reject your offer. Your order for purchase, constitutes your “offer” which shall be subject to the terms and conditions as listed below.
1. Eligibility to use our site
Use of the Site is available only to persons who can legally enter into contracts under applicable laws. Persons who are “incompetent to contract”, within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. “https://bazolko.com” reserves the right to terminate your access to the Site if it discovers that you are under the age of 18 years or suffers from any other disability, as recognized under Indian Contract Act, 1872.
2. Membership
Although it’s not essential to have an account to shop with “https://bazolko.com”, you can shop as a guest. As a member, you agree to provide true, accurate, current, and complete information about yourself as prompted by the site’s registration form. Registration where prohibited under any law shall be void. “https://bazolko.com” reserves the right to revoke or terminate your registration for any reason at any time, without notice.
3. Electronic Communications
When you use the site or send emails or other data, information or communicate to us, you agree and understand that you are communicating with us electronically and give your consent to receive communications electronically from us periodically, when required.
4. Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to “https://bazolko.com” directly or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively referred to “Comments”) will remain “https://bazolko.com” property. Such disclosure, submission or offer of any comments shall constitute an assignment to “https://bazolko.com” of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments,thus, it exclusively owns all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise. “https://bazolko.com” will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. “https://bazolko.com” is and shall be under no obligation (1) to maintain any Comments in confidence; or (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the site will be libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”.
“https://bazolko.com” does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comment submitted to the Site. You grant “https://bazolko.com” the right to use the name that you submit in connection with any of the posted comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify “https://bazolko.com” and its affiliates for all claims resulting from any Comments you submit, we take no responsibility and assume no liability for any comments submitted by you or any third party.
5. Accuracy of Content/ Information of Products on the Web Site
While “https://bazolko.com” strives to provide accurate product and pricing information, typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, “https://bazolko.com” shall have the right, on our sole discretion, to modify the price of the products, or information of the products or to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event.
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What is Bazolko’s Platform Fee?
Platform fee is levied by Bazolko to sustain the efficient operations and continuous improvement of the platform, for a hassle-free app experience.
Refund of Platform Fee
a) If the order is lost or undelivered to the preferred location, the complete order amount will be refunded if paid online, including the platform fee.
b) If a customer cancels an order partially or returns an order, platform charges will not be refunded.
c) Platform charges will be refunded in case of a full order cancellation
d) For accounts whose return behavior does not adhere to our fair usage policy, platform fee will be non-refundable irrespective of order value*.
*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
What is Bazolko’s Shipping Fee?
a) Shipping fee is charged towards providing delivery and post order services including but not limited to, higher than average returns
b) Shipping is a value added service charge levied under one of the following circumstances:
Orders below a certain value. The value can vary based on the category
a) Orders below INR 1199 for all categories except personal care and personal care orders below INR 299 (not applicable for Insiders) are charged with Shipping fee.
b) The final shipping fee is calculated post application of any ‘coupon benefit’ and offers
c) The threshold values can change, please review the Shipping Fee at the time of checkout
c) Shipping fee is not levied to Bazolko Insiders, irrespective of the order value.
Refund of Shipping Fee
a) If the entire order is lost or undelivered to the preferred location, the complete order amount will be refunded if paid online, including the shipping fee.
b) If an order is cancelled partially, shipping charges will not be refunded. In case of whole order cancellation, shipping charges will be refunded.
c) In case item/ order is returned, shipping fee is not refunded
d) For accounts whose return behavior does not adhere to our fair usage policy, shipping fee will be non-refundable irrespective of order value*.
*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
What is Bazolko’s Fair Usage Policy?
We always strive to provide the best experience to our customers. However, very rarely, there are some accounts that misuse Bazolko’s customer-friendly return service. These accounts typically return more items compared to an average user or frequently choose to not accept their shipments. Bazolko reserves the rights to levy shipping fee on customers whose return rates are higher than average and are not adhering to the liberal returns service.
I am an Insider. Why am I seeing the shipping fee?
Shipping fee is a charge levied by Bazolko, for the services rendered by Bazolko on the platform . As an Insider, you continue to enjoy free shipping benefits without any minimum order value limits.
However, a shipping fee is charged to all customers by Bazolko for providing technical expertise, brand aggregation, and post sales support. The fees help mitigate various costs incurred by the platform and ensure smooth running and efficient customer service.
How do I check the status of my order?
Please tap on “My Orders” section under main menu of App/Website/M-site to check your order status.
How can I check if Bazolko delivers to my PIN Code?
You can find out if Bazolko delivers to your PIN Code using the courier serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the Product selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
How are orders placed on Bazolko delivered to me?
All orders placed on Bazolko are dispatched through our own courier service – Bazolko Logistics or through other courier partners such as Blue Dart, Delhivery Etc.
Does Bazolko deliver products outside India?
No. At this point, Bazolko delivers products only within India.
How can I get my order delivered faster?
Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from our end.
I have received a partial item/partial order or an Untenanted/Void packet?
Kindly reach out to us for pilferage within 72 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers:
Please do not use the item for which claim is being raised.
You may be required to information’s like, short description of the case (A few questions will be asked to help us understand the scenario)
The snapshots of the packet and other boxes (If any) (Try to cover the sides which look tampered/damaged as per the Users
The refund for prepaid/Cash on delivery orders will be done after the investigation
You may not be liable for a refund, if he/she falls in any of the scenarios stated below:
Failure to provide adequate information about the case.
Failure to provide snapshots of the packet and box(if any)
If a pilferage delivery was received, pilferage claims must be made the same day.
You must not dispose of the packaging for 3 – 4 days post – delivery. We might need to pick-up your packaging for investigation at our end.
You have used the item for which claim was raised.
In case of a component missing from a multi-component item such as Kurta, Bed – sheets, inner wear sets etc.only exchange return option would be provided basis serviceability and product type
